How Swivu Works
Model the operation.
Swivu connects people, work, resources, time, money, evidence, communication, decisions and the conditions around the work in one operating model.
Operating Environment
Swivu was built inside building value preservation.
The recurring work of inspecting, diagnosing, repairing, restoring, maintaining and documenting existing buildings.
A leak, failed component, safety concern or inspection finding can set the work in motion.
- Existing professionally managed buildings
- Recurring conditions and changing scope
- Operators working across overlapping service categories
- Evidence-heavy work
- Field judgment at the point of work
- Recurring operating history on the same assets
- Coordination around occupied buildings
The same buildings keep producing conditions, evidence, decisions and outcomes. That recurring history is what makes this environment valuable to Swivu.
What Swivu Models
Work
Tasks, schedules, plans, priorities
The intent of the operation, including requirements that determine whether work can proceed.
People
Workforce, clients, contacts, teams
- Workforce
- Clients
- Contacts
- Teams
Evidence
Photos, files, checklists, inspections, completion
What actually happened, captured where the work happens.
Resources
Equipment, vehicles, assets
Time
Schedules, clock, reminders
Money
Budgets, estimates, actuals
Communication
Notifications, conversations, voice, client context
Move information and requests to the people who need them through channels appropriate to the work.
Incentives
Points, behavior, recognition, outcomes
Attach incentives to measurable activity and outcomes across the operating system.
Relationships
Assignments, connections, responsibilities, dependencies
The connective tissue that makes the model useful and exposes when something required for the work is missing.
Together, these records form a model of the operation.
Intent + Reality
Management creates intent.
Schedules are built. People are assigned. Resources are coordinated. Budgets and requirements are established. Priorities change.
The workforce encounters reality.
Work is performed. Safety, access, weather and capability affect what is possible. Conditions change. Problems appear. Evidence returns. Decisions are made.
Swivu connects intent to reality.
Much of the useful operating intelligence lives in the difference between what was expected, what conditions allowed, and what actually happened.
Operating Evidence
A photo is not intelligence.
A photo connected to the right work, person, place, requirement, condition, history and outcome can become reusable operating knowledge.
- Who?
- What?
- Where?
- When?
- What was expected?
- What changed?
- What happened next?
Context turns operating records into reusable knowledge.